Advocating For Mental Health & Human Rights - All In One Business In A Box - Author - Editor - Content Writer

Author: EDITOR (Page 6 of 8)

iRenata -Renata Entrepreneur is a personal brand of Renata M Barnes. Renata has been in business since 1993. Renata is a businesswoman and published author. She primarily focuses on Digital Marketing, Website Creation, SEO, and Domain Brokering.

Renata is a disabled entrepreneur that suffers from OCD and Cerebellar Atrophy. She is an Editor of Disabilityuk.co.uk & CMJUK.com Business journal. She is an advocate for mental health, disability discrimination and human rights.

Renata has a large network of over 12K connections on LinkedIn, https://www.linkedin.com/in/renata-b-48025811/

Renata offers several services for startups and SME’s. Her service includes Website Design & Development, SEO, Marketing, Advertising, Content Writing, and Graphic Design.

Electrical Safety Inspections For Landlords & Businesses in South Wales (Cymru).

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Electrical Safety Inspections For Landlords & Businesses in South Wales (Cymru).

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#electricianswales #firstphaseelectrical #landlordsandtenants #landlordsafetyinspections #rewiring #solarinstallations #electricians #electricalcontractors

Climate activists vandalize and smear red paint on Monet’s artwork at the Stockholm museum

Climate activists vandalize and smear red paint on Monet’s artwork at the Stockholm museum

Climate activists smear red paint on Monet artwork at Stockholm museum (msn.com)

This is how it’s done when organizations try to stonewall you.

When organizations try to stonewall you, you turn to your own uncensored platforms. What did I say that violate community guidelines?

The Incident

In a shocking act of protest, climate activists targeted an iconic piece of art at a museum in Stockholm, smearing red paint on a Monet masterpiece. The incident, which occurred recently, has sparked a heated debate regarding the ethics of using extreme measures in the fight against climate change. While activism plays a crucial role in raising awareness about environmental issues, the act of defacing artwork raises important questions about the boundaries of protest and the preservation of cultural heritage.

The affected painting, part of a Claude Monet exhibition at the museum, has long been revered as a masterpiece of Impressionism. Visitors were left stunned when they discovered the artwork defaced with red paint, obscuring the serene landscape that Monet had carefully crafted. The vandals left a message alongside the defaced painting, highlighting their intention to draw attention to the urgent need for action on climate change.

Activism and Climate Change

The urgency of addressing climate change cannot be overstated. Scientists and experts around the world have repeatedly warned about the devastating consequences of environmental degradation. Climate activists have played a vital role in raising awareness about these issues, demanding policy changes, and pushing for collective action to mitigate the effects of climate change. Peaceful protests, strikes, and public demonstrations have been effective tools in mobilizing public support and driving political will.

The Ethical Dilemma

While activism is an essential part of any democratic society, it must be carried out within the bounds of legality and ethical principles. The act of defacing artwork, regardless of the underlying cause, raises serious ethical questions. Art serves as a bridge between cultures and generations, offering insights into history, emotions, and human expression. It holds significant cultural value and must be preserved for future generations to appreciate and learn from.

Preserving Cultural Heritage

Museums play a critical role in preserving our cultural heritage, providing a space for art to be admired, studied, and enjoyed by the public. These institutions have dedicated considerable resources to safeguarding and conserving artworks, ensuring their longevity and accessibility. By defacing a piece of art, activists not only violate the sanctity of a cultural object but also undermine the efforts of museums and curators who work tirelessly to preserve these treasures.

Alternative Approaches

While the climate activists’ intentions to draw attention to the urgent need for action are commendable, there are alternative methods to raise awareness and demand change without resorting to destructive acts. Collaborating with museums, organizing exhibitions, or creating a dialogue with artists and curators can be effective ways to engage the public and convey the message of environmental conservation. These approaches facilitate a constructive dialogue between art, culture, and activism, fostering understanding and inspiring change.

Conclusion

The act of smearing red paint on a Monet artwork at a Stockholm museum by climate activists has ignited a fierce debate regarding the boundaries of protest and the preservation of cultural heritage. Climate change is an urgent issue that demands immediate action, and activism has proven instrumental in raising awareness and driving change. However, destructive acts like defacing artwork undermine the message and overshadow the broader cause. Collaboration, dialogue, and peaceful demonstrations provide more effective avenues for climate activists to engage the public, generate awareness, and foster positive change without compromising our shared cultural heritage. It is crucial that we find the balance between activism and preserving our collective history, ensuring a sustainable future for both our planet and our cultural legacy.

I believe there are better ways to get your point across and vandalism is not one of them.

#climatechange #climatechangeprotestors #protestors #fineart #museums #monet #monetpainting #vandalism #campaigning

IONOS Poor Customer Service

IONOS WEB BUILDER BANNER

IONOS Poor Customer Service

I received my bulk invoice in April and I queried some contracts that had PHP support craftily added. According to IONOS, they sent me an email stating they would be charging.

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I suffer from Cerebellar Atrophy and Cognitive impairment which I have documented on my website www.disabledentrepreneur.uk this causes me to not read properly and jumble my words up or completely miss them out of sentences. This said I overlooked this and in retrospect, IONOS should have followed up with a reminder but as I learned to my horror failed to do.

I have since spent 5.98 hours of my time where I could have been working but had to sort the problem out. After making multiple calls my bulk invoice did not change and they attempted to take the full amount out each time.

I had to move my money out of my accounts as I foresaw that the invoice would not have changed and I was right.

It has gotten to the stage where one agent in cancelations is actually refusing to take my calls and does not ring me back. In fact, I spoke to numerous agents and all of them said they would keep me updated and none of them did.

The last person I spoke to said I should send an email to complaints, which I will do with a pending invoice from me because the issue still has not been resolved 3 weeks since I first queried it.

Telephone Calls

Total £359 minutes = 5.98 hours =£598 in lost time and business.

Bad Reviews

What IONOS fails to understand is that they should not press my buttons, unlike anyone else that will go on TrustPilot to make a review I will go one better and search engine optimize my article and share it on LinkedIn where I can connect, with CEOs, Millionaires, Billionaires, and Royalty.

Bad reviews can damage a company’s reputation, the consumer will think twice before doing business. Most people tend to read bad reviews first before making a decision to purchase a product or service.

I imagine the dent in their credibility and loss of business, this company will incur if I was to share this post. I am a digital marketer and website designer by trade I have over 11. K connections on LinkedIn https://www.linkedin.com/in/irenata-b-48025811 and will tag Achim Weiss who is the 2nd connection away from me, with only 2,629 followers meaning he would see my article.

I will translate it into German if I have to…

Let’s Do The Maths

They have refunded me £8.44 in total even though the PHP support was for 7 contracts at £7.03 each.

BANK-REDACTED-COPY

They have since sent credit notes for£6.19, not £7.03. (£7.03 x 7 = £49.21)

(£266.65 -£49.21 = £217.44)

So why is my bill still saying I owe £239.68

The contracts were:

1) 91914061 £1.20 Unknown WP Business
2) 90590784 £1.20 L*****C*********W****.co.uk
3) 85681128 £7.03 U*T**S****.co.uk
4) 85690451 £7.03 R*****E***********.com
5) 80534683 £7.03 D*******E************.uk
6) 85278136 £7.03 R******.pl
7) 86072811 £7.03 U*B*******B******.co.uk
8) 76728095 £7.03 C******P******S*********.co.uk
9) 78411787 £7.03 P**T*******W****.co.uk
10) 95971693 £00.00 Marketing Radar

But I also disputed a couple of other contracts which I guess were the £8.44 refund, not entirely sure.

So let’s do the maths my bill came to £266.65 originally they refund me £8.44 which would have dropped the bill to £258.21 yet my new updated bill says I owe £239.00 instead of £217.44

Seeing as they refunded me £8.44 my initial bill would have dropped to £258.21 and if they owed me £49.21 and refunded me £8.44 that would leave a total of £40.77 ( £40.77 – £258.21 = £217.44), not £239.68

This is causing me emotional distress.

I am so sick of this company seeing as I have been actively promoting them lately and they do this to me. What about compensation for my time spent on the phone?

I run multiple businesses and my time is valuable so we will see what they offer me as a gesture of goodwill before I invoice them for my time, I am not calling their bluff, I will be a tornado rather than a storm.

They do not want to risk me sharing this on social media.

Furthermore, I am not the only one this has happened to as you can see.

According to IONOS:

If we enable automatic updates for websites for PHP, it could potentially result in broken customer websites, leading to chaos in our support channels and an increase in complaints. Therefore, we need to prioritize the option that causes the least amount of disruption“.

However, the contradiction in the above statement is, if you are paying for managed WordPress it is their responsibility to fix issues regardless without forcing the customer to pay extra.

If you are paying for managed then manage the site, it is as simple as that…

Reference: https://disabledentrepreneur.uk/emotional-distress-compensation/

I have actively been promoting them

The Complete Guide to Domain Names

https://cymrumarketing.com/digital-marketing-struggles-experiences/

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UK Website Designers are IONOS partners but I feel I should not promote them any longer unless they give me a very good reason to do so.

Conclusion

I have written about IONOS before but I have not actively gone out of my way to share my anger on social media.

I will most certainly be sharing my thoughts with them at complaints@ionos.co.uk just thought to add this in if any of my readers have had similar problems.

My pricing as published on my website is as follows in my terms and conditions

DISRUPTION OF SERVICE PRICING

Where I was unable to work for a total of 5.98 hours which is equivalent to £598 that I lost. This meant I could not provide my services, do outbound marketing, social media campaigns or write content. I was out of pocket because I had to pay someone to do the work, therefore it impacted my business.

My Services

Cymru Marketing Business Journal Services

I therefore will pay what is outstanding and if I do not get a refund on Tuesday I will be sending an IONOS an invoice for my wasted time having to sort this mess out. I won’t be phoning them because half the time the agent’s hands are tied and you have to wait for someone to update you which is never. Unless IONOS give me a good reason to continue to promote them and run the risk of losing business from me, I will have to look for pastures greener. This behavior is a total disgrace that I have tried to sort this out for the last 3 weeks and haven’t been able to do so. Let’s see what the power of social media does if I do not get my refund!

Update 09/05/23

I phoned back yet again today and their attitude was so laid back and blasé. I was told by the first agent I would have to wait a further 14 days to get my refund. It is like getting blood out of a stone for them to pay you. I was then put through to someone in billing and I ended up with an email that read:

It is like talking to a brick wall. I have clearly done the maths and have shown in this article they owe £22.24 If I do not get this money into my bank account today by 17.00 hrs. I will be invoicing them a total of £620.24 and they will have to pay that within 7 days otherwise, I will take legal action. No customer should go through the 💩 I have gone through. Furthermore, if they happen to return the £22.24 I will also expect a gesture of goodwill from them otherwise they are in imminent danger of losing my business and will have bad publicity which I will share on every social media platform I am connected to.

How can I put my good name to this company and continue promoting them with the 💩 show of the service that they provide?

This link is being sent to the person that I spoke to today that also emailed me.

“They have cost me time and time is money”.

I am not giving them more time to sort this out and they cannot rip customers off and get away with it.

“Their credit notes mean nothing they do not propagate into credits or refunds”.

Update 10/05/23 Gesture Of Goodwill

I received an unscheduled phone call today from the escalation team. The person I spoke to seemed less than amused by how I have been treated and according to him, he has set up a meeting on how to train staff.

You need to picture the scenario I am in a meeting myself but I have to take the call. His intro should have been Is it alright to talk?

Anyway, he carried on saying he was sorry and on behalf of IONOS he is giving me a gesture of goodwill payment of £75.00 I lost 6 hours of business but who’s arguing?

Below is the screenshot of the Goodwill Gesture.

I am not taking this post down as it will serve as a reminder for anyone else that has issues with IONOS and how to deal with them.

Update 23/05/23

I am having the same problem as last month and where I received four credit notes for my latest bill my actual bill is not adjusted. So when I phoned today and I was told that the agent does not have any control of the billing system. Well, their billing system clearly is not working. I have demanded to speak with the billing department and was told that the particular agent I want to speak with has not responded. I have demanded to get a callback tomorrow morning otherwise I will be invoicing them for my time. Month after month the saga continues and I am sick to my back teeth, with the bills not being adjusted.

They are in imminent danger of losing business with me and I have a lot of contracts.

I will publish screenshots of any calls I make between now and the 30th of May 2023 and yet again I have had to move my money out of my bank account because only over my dead body are they going to collect the full amount of the invoice when they have sent me credit notes that are not worth the digital space they are using.

#ionos #ionoscustomercare #samtill #giovanni #achimweiss#badreview #badreputation #1starreviews #poorcustomerservice #phpsupport

Bank Card Verification Problems

Cashplus Bank Logo

Cashplus Bank Card Verification Problems

Upon attempting to place an online Tesco order yesterday and today and going through the checkout, I came across the error message after putting in my security code CVV. I then proceeded to phone the bank that did not really care and all they said was “Sorry”.

“SORRY”

“Saying “Sorry” is not going to put food on the table quite literally”.

I am done with people giving half a#se apologies that have no meaning!

People do not care unless it affects them directly. 

https://disabledentrepreneur.uk/why-people-do-not-care/

To think I have been a loyal customer from the day they first launched and have promoted them several times, through my affiliate program.

My own reputation is on the line promoting them unless they can give me a good reason to continue.

I have now lost my delivery slot again and cannot place an order as the other card I have also is with them and is a business account, I am sure HMRC would question why I am paying for my grocery shopping using a business account.

I now have it in the back of my mind distressing thoughts because a big company cannot fix bugs in its system quickly.

The word “SORRY” SUCKS, & MEANS NOTHING, “sorry”…

Other, word(s) and phrase(s) that I detest is “Oh Bless”, this was said by someone in the local council office the day before after I explained about my disability. This was condescending and made me feel inadequate and less of a human being.

Can being patronizing and condescending affect mental health? | DISABLED ENTREPRENEUR – DISABILITY UK

Gesture Of Goodwill

Cashplus should also as a gesture of goodwill offer something to their customers as an incentive for them to stay because at this rate they won’t have any customers left.

The last time they gave £5.00 as a way to say “sorry”. They should give more than that to convince customers to stay and not write bad reviews.

“A happy customer will tell their friends and family, whilst an unhappy customer will tell the world”

Here are all the unhappy customers on Trustpilot & Google:

Trustpilot Reviews

Google Reviews

Brand Integrity

Brand integrity is the cornerstone of any successful business. It refers to the consistency of a brand’s values, messaging, and actions over time. When a brand has integrity, it means that it is honest, transparent, and accountable to its customers and stakeholders.

At the heart of brand integrity is trust. Customers trust brands that are consistent and reliable. They expect brands to deliver on their promises and to act in their best interests. Brands that prioritize profits over their customers’ needs, or that engage in unethical behavior, risk losing that trust.

Maintaining brand integrity requires a commitment to ethical and responsible business practices. This includes being transparent about how products are made, ensuring fair labor practices, and taking responsibility for the environmental impact of operations. Brands that prioritize sustainability and social responsibility are more likely to build trust with customers and earn their loyalty.

In today’s digital age, brand integrity is more important than ever. With social media and online review platforms, customers have access to more information than ever before. They can quickly and easily share their experiences with a brand, both positive and negative. Brands that prioritize integrity are more likely to weather any negative feedback or crises that may arise.

Ultimately, brand integrity is about building lasting relationships with customers. It requires consistency, transparency, and accountability. Brands that prioritize these values will not only earn their customers’ trust but also build a strong reputation that can last for years to come.

How a brand could damage their reputation

A brand’s reputation is one of its most valuable assets. It is built over time through a combination of marketing, advertising, customer service, and product quality. However, it only takes one misstep to damage a brand’s reputation irreparably.

Here are some common ways that brands can damage their reputation:

  1. Poor product quality: A brand’s reputation is only as good as its products. If a brand consistently produces low-quality products, customers will quickly lose trust and look for alternatives. It’s crucial for brands to invest in product development and quality control to maintain their reputation.
  2. Ethical violations: Brands that engage in unethical behavior or violate laws and regulations risk damaging their reputation. This can include anything from environmental violations to labor abuses. Such violations can lead to negative media coverage, boycotts, and legal action.
  3. Inconsistent messaging: Brands that are inconsistent in their messaging or branding can confuse and alienate customers. Inconsistent branding can lead to customer mistrust and even damage the brand’s reputation.
  4. Poor customer service: Customer service is a crucial component of a brand’s reputation. Brands that provide poor customer service, such as failing to address customer complaints or providing inadequate support, can quickly lose customers and damage their reputation.
  5. Social media missteps: Social media provides brands with an excellent opportunity to engage with customers and promote their products. However, social media can also be a minefield, with brands risking damaging their reputation through ill-advised posts or responses to customers.

Censorship

When I started writing this article yesterday I kept getting an error message. I put it down that the header title was censored, but after my fifth attempt at re-designing this post the error message has gone, which meant there was a bug that has gone away. Cashplus also may have a bug with their verification process, yet I managed to fix my problem in less than 24 hours. I thought my error message was an algorithm blocking me, but apparently not.

I am not happy it is now day two and still has the same problem persists checking out with Cashplus via Tesco. After the 3rd phone call and tweet, I was told to try and use my card with another grocery store.

Why should I go out of my way and inconvenience myself, when I want to use Tesco?

Cashplus should be on the ball and should update their customers rather than say there are no problems on their status page. Cashplus bank service status and planned maintenance

Why have they not updated their status page other than upcoming maintenance scheduled for Friday 21st April 2023 at 22.00hrs? Even some hours later it has not been updated and what alarms me more is the person on Twitter seemed to be surprised by my query.

To say I am unimpressed is an understatement”!

Conclusion

A brand’s reputation is its most valuable asset. Brands that fail to invest in product quality, ethical behavior, consistent messaging, customer service, or social media management risk damaging their reputation. It is essential for brands to prioritize these areas to maintain and build their reputation over time.

I am going to give Cashplus Bank the benefit of the doubt and will give them until tomorrow to fix their issues otherwise I will be sharing this with the whole world.

Remember do not hold all your eggs in one basket, meaning have more than one bank account in different banks as I have learned from yesterday.

Keep to the bare minimum how much money you need to have to live on and the rest invest in either gold or real estate, if you can afford it.

I decided not to put their name in the header at the end, as all I wanted to do is vent my anger and frustration rather than give them a bad review.

Who knows they may come back being genuinely apologetic, only time will tell.

***Disclaimer***

I am not a financial advisor and readers need to do their own due diligence when it comes to their own financial matters. We also use affiliate links where the publisher/us/me, may get a commission on clicks/purchases and investments.

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#cashplusbank #cashplusreviews #badreviews #cardverification #cvv

IONOS WordPress PHP add-on.

IONOS WordPress PHP add-on.

I start off today receiving my monthly bulk invoice from IONOS and to my shock and horror I see 7 contracts with an add-on of £7.03 plus vat each for a PHPExtended Support add-on.

You can just imagine the anger I was feeling seeing as non of their packages if you were to buy them state there will be an add-on charge and that all the packages in fact have PHP support included (according to the screenshots).

This is against trading standards and here are the Managed Packages.

Manage WordPress

Managed WordPress Hosting UK | From £1/month | IONOS

This Screenshot below is what I believe is a misinterpretation of wording.

Wording Misinterpretation.

Enlarged Screenshot Of Above.

This last screenshot states they do not charge more than what is stated in their packages which is a contradiction in terms, yet they sneakily added the add-on. Some of my sites have been going for a few years and some do not even have WordPress 7.02 never mind the latest version WordPress 8.0. I aim to show IONOS this article and I will screenshot proof of both the managed and unmanaged options, just in case they edit their site.

Unmanaged WordPress Packages

Most of my sites are managed but for the unmanaged here are the screenshots:

WordPress Hosting | Domain Included First Year | IONOS UK

Do take note that if they change their website after I publish this article you will know if any links are broken and you can compare both my screenshots to their published site.

Phoning Customer Support

As you can imagine I sent two emails and had autoresponders, but because I suffer from cognitive impairment I sometimes miss blocks and sentences out reading or writing and did not read that their emails are no longer monitored.

I should have just made this post and started a chat, but will need to phone them again before the 30th of this month as they have deferred payment until I back up my sites.

I did not read the email properly as I also had another email for IONOS on the 2nd March 2023 notifying me of changes, again I skimmed through the email without reading it word for word.

However, after a close inspection today, the telephone support agent told me to re-read the email again. Here is the screenshot. Nowhere in the email does it say about the costs involved in the ‘PHP Extended Support’. They could just as easily charge £100 per contract because nowhere does it state actual pricing.

Email Support (No Longer Available)

Coginitive Impairment Issues

In my defense, I stated I have cognitive impairment issues, and coincidently a website that is hosted by IONOS I actively talk about my health and may in some cases not read emails properly.

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DISABILITY UK

PHP Extended Support

I was told if I disabled PHP Extended Support all my websites would crash. Considering I have Managed WordPress on all of them if that was the case I could take legal action. I aim to back up all the sites before this takes place and will not be happy if God forbid my sites go AWOL.

According to the IONOS website, I should not be worried about disabling the add-on, yet the customer support agent stated otherwise.

PHP Extended Support – IONOS Help

PHP SUPPORT

Updating PHP

I thought a managed site meant that the hosting provider updates your PHP.

Display or Change PHP Versions – IONOS Help

Update your PHP version and cancel PHP Extended Support – IONOS

My Disputed Contracts

  1. 85681128 £7.03 u*t**s***e.co.uk PHP EXTENDED SUPPORT
  2. 85690451 £7.03 r****ae*********r.com PHP EXTENDED SUPPORT
  3. 80534683 £7.03 d*******e**********r.uk PHP EXTENDED SUPPORT
  4. 85278136 £7.03 r*****a.pl PHP EXTENDED SUPPORT
  5. 86072811 £7.03 u*b*******b*****g.co.uk PHP EXTENDED SUPPORT
  6. 76728095 £7.03 c******p******s********s.co.uk PHP EXTENDED SUPPORT
  7. 78411787 £7.03 p**t******w****.co.uk PHP EXTENDED SUPPORT

Conclusion

What gets me every time is the number of agents that say “You have so many contracts“. The impression I get is they are being ungrateful and complain that I give them so much business.

Seeing as they do not have email support any longer I will start a chat next week and will forward them this article to read. No way I am going to have to repeat myself again, although I still have a couple of direct emails to people within IONOS which I may try. They certainly do want to push my buttons.

I have wanted a whole day sorting this out rather than actually doing some work. My tolerance levels are at a high because I really want to scream.

I am going to double-check that all my sites are managed and all hell will break loose if they aren’t. Why is it that some of my websites are on WordPress PHP 5 version, that is the question, yet they want to charge me for PHP Exented support for PHP 7?

I will update this article once I back up all my sites, which is a job I could have done without.

#ionos #ionoshosting #ionoswordpress #ionoswebsitedesign #ionosdomains #ionosssl #ionossql #ionoscloud #ionosecommerce #ionoswebbuilder

Renata’s Guide To Positive Thinking Law of Attraction

Renata’s Guide Positive Thinking Law Of Attraction Exercise & Neuroplasticity

Neuroplasticity

Neuroplasticity, also known as brain plasticity, is the ability of the brain to change and adapt throughout a person’s lifetime. The term “plasticity” refers to the brain’s malleability or ability to reshape and reorganize its neural connections in response to new experiences, learning, and development.

Traditionally, scientists believed that the brain was static and fixed after a certain age and that the number of neurons and connections was determined by genetics. However, recent research has demonstrated that the brain is highly dynamic and that it is constantly changing in response to experience, learning, and injury.

One of the most fascinating aspects of neuroplasticity is that it is not limited to a specific area of the brain. Rather, the entire brain can be rewired, as neurons create new connections and strengthen existing ones in response to stimuli. This means that a person’s behavior, thoughts, and emotions can all be influenced by changes in the brain’s neural networks.

Neuroplasticity occurs through a process called synaptic plasticity, which involves the strengthening or weakening of connections between neurons. This occurs through two main mechanisms: long-term potentiation (LTP) and long-term depression (LTD). LTP occurs when repeated activation of a neural pathway leads to the strengthening of synapses between neurons, while LTD occurs when a pathway is not frequently used and results in the weakening of synapses.

Neuroplasticity plays a crucial role in brain development, learning, and recovery from injury. In children, the brain is highly plastic and can easily adapt to new experiences and learning. This is why early childhood is such a critical period for brain development, as experiences during this time can shape the brain’s neural networks for a lifetime.

Neuroplasticity also plays an important role in recovery from brain injuries, such as strokes and traumatic brain injuries. The brain can reorganize and create new neural connections to compensate for damage to specific areas, which can help patients regain lost functions.

In recent years, researchers have explored the potential of neuroplasticity for treating a range of neurological and psychiatric disorders. For example, studies have shown that mindfulness meditation can increase neural plasticity in the brain, leading to improvements in mood, attention, and emotional regulation.

Similarly, cognitive-behavioral therapy (CBT) has been shown to promote neuroplasticity in the brain, leading to improvements in symptoms of depression, anxiety, and post-traumatic stress disorder (PTSD).

Neuroplasticity is a fascinating and essential aspect of brain function that underlies our ability to learn, adapt, and recover from injury. As our understanding of this process grows, it may open up new possibilities for treating neurological and psychiatric disorders, as well as for enhancing cognitive performance and emotional well-being.

Renata’s Positive Thinking Law of Attraction Exercise

Renata’s Positive Thinking Law of Attraction Exercise is a powerful tool to help individuals manifest their goals and desires. The Law of Attraction states that positive thoughts and feelings attract positive experiences and circumstances into one’s life. Renata’s exercise focuses on using positive thinking and visualization techniques to activate the Law of Attraction and create the life one desires.

The exercise begins by setting clear and specific goals. It is important to identify what one wants and be as specific as possible. This helps to create a clear mental image of the desired outcome, which is essential for the Law of Attraction to work effectively.

Renata advises individuals to create a positive mindset by focusing on positive thoughts and feelings. This can be achieved by using affirmations, positive self-talk, and gratitude. Affirmations are positive statements that are repeated to oneself to create a positive mindset. Positive self-talk involves replacing negative thoughts with positive ones. Gratitude is the act of being thankful for the blessings in one’s life.

Once a positive mindset is established, Renata recommends using visualization techniques to create a mental image of the desired outcome. Visualization involves imagining oneself already in possession of the desired outcome. This creates a positive emotional state and helps to attract the desired outcome into one’s life.

Finally, Renata advises individuals to take action toward their goals. This involves taking small steps towards the desired outcome, even if they are not sure of the outcome. Taking action toward one’s goals creates momentum and helps to attract the desired outcome into one’s life.

Renata’s Positive Thinking Law of Attraction Exercise is a powerful tool to help individuals manifest their goals and desires. By setting clear goals, creating a positive mindset, using visualization techniques, and taking action, individuals can activate the Law of Attraction and create the life they desire. This exercise requires practice and consistency, but the rewards are well worth the effort.

Exercises

  1. Visualize your desires: Create a mental image of what you want to achieve or experience.
  2. Write it down: Write down your desires and goals in a journal or on a piece of paper.
  3. Affirmations: Use positive affirmations to reinforce your desires and beliefs. Think in the present tense as if it has already happened.
  4. Gratitude: Express gratitude for what you already have in your life and for what you are manifesting.
  5. Believe in yourself: Believe that you have the power to manifest your desires and that they are already on their way to you.
  6. Take action: Take action toward your desires and make decisions that align with your goals.
  7. Be specific: Be specific about what you want to manifest and the timeline in which you want it to happen.
  8. Use visualization tools: Use tools like vision boards, mind maps, and guided meditations to help you manifest your desires.
  9. Stay positive: Keep a positive mindset and focus on what you want rather than what you don’t want.
  10. Release resistance: Release any resistance or negative thoughts that may be blocking your desires from manifesting.
  11. Trust the Universe: Trust that the Universe will bring you what you need when you need it.
  12. Let go of attachment: Let go of attachment to the outcome and trust that the Universe will bring you what is best for you.
  13. Practice self-love: Love and accept yourself, and believe that you deserve to manifest your desires.
  14. Use the power of intention: Set clear intentions for what you want to manifest and focus your energy on them.
  15. Connect with nature: Spend time in nature and connect with the energy of the natural world.
  16. Surround yourself with positive people: Surround yourself with people who support and uplift you.
  17. Practice gratitude daily: Cultivate a daily gratitude practice to attract more abundance into your life.
  18. Take care of your physical health: Take care of your body and physical health to create a positive energy flow.
  19. Let go of limiting beliefs: Release any limiting beliefs that may be holding you back from manifesting your desires.
  20. Be patient and persistent: Manifestation takes time and persistence, so be patient and continue to take action toward your goals.

30 Day Visualisation & Scripting Excercise, Online & On Paper .

Day 1-5: Setting Intentions

Day 1: Setting Clear Goals

  • Take some time to reflect on what you truly desire to manifest in your life.
  • Write down your goals in detail, focusing on what you want to achieve and why it’s important to you.

Day 2: Visualization Meditation

  • Find a quiet space where you can relax without distractions.
  • Close your eyes and visualize yourself already achieving your goals.
  • Engage all your senses and emotions as you immerse yourself in this mental image.

Day 3: Affirmations

  • Create affirmations that resonate with your goals.
  • Write them down and repeat them daily, believing in their truth and power to manifest your desires.

Day 4: Gratitude Practice

  • Reflect on what you’re grateful for in your life.
  • Write down at least three things you’re grateful for each day, focusing on the positive aspects of your current reality.

Day 5: Scripting Exercise

  • Write a detailed script of your ideal day as if it has already happened.
  • Describe how you feel, what you see, hear, and experience throughout the day.

Day 6-15: Deepening the Practice

Day 6-10: Visualization Ritual

  • Incorporate visualization into your daily routine.
  • Spend at least 10-15 minutes each day visualizing your goals with focused intention.

Day 11-15: Journaling

  • Start a manifestation journal to track your progress.
  • Write down any insights, synchronicities, or signs that indicate your desires are manifesting.

Day 16-20: Energy Alignment

Day 16-18: Energy Clearing

  • Practice meditation or energy-clearing techniques to release any blocks or limiting beliefs that may be hindering your manifestation.

Day 19-20: Aligning with Abundance

  • Surround yourself with abundance by decluttering your space and filling it with items that bring you joy and inspiration.

Day 21-25: Action Steps

Day 21-23: Inspired Action

  • Take small, actionable steps toward your goals each day.
  • Trust your intuition and follow any inspired ideas that come to you.

Day 24-25: Visualization Reinforcement

  • Reinforce your visualization practice by incorporating it into your daily activities.
  • Visualize your goals while doing routine tasks or before important meetings.

Day 26-30: Trust and Surrender

Day 26-28: Trusting the Process

  • Let go of attachment to outcomes and trust that the universe is working in your favor.
  • Surrender any doubts or fears and maintain a positive mindset.

Day 29-30: Celebration and Reflection

  • Celebrate your progress and achievements, no matter how small.
  • Reflect on how far you’ve come during the 30-day exercise and set intentions for continued manifestation beyond this period.

By following this 30-day visualization and scripting exercise, you can deepen your connection with your desires and align your energy with the manifestations you seek in your life. Remember to stay committed, be patient, and trust in the process of manifestation.

“The Secret” is a self-help book and a subsequent film that gained significant popularity for its exploration of the law of attraction and its potential to manifest one’s desires. Written by Rhonda Byrne and published in 2006, “The Secret” quickly became a bestseller, inspiring millions of readers around the world with its message of empowerment and possibility.

The central premise of “The Secret” revolves around the law of attraction, which suggests that like attracts like, and that thoughts and intentions have the power to shape one’s reality. According to the book, by focusing on positive thoughts, feelings, and beliefs, individuals can attract positive outcomes and experiences into their lives, whether it be wealth, health, relationships, or success.

“The Secret” presents this concept through a series of teachings and anecdotes from various authors, philosophers, and spiritual leaders throughout history, including figures like Plato, Leonardo da Vinci, and Albert Einstein. These insights are interwoven with personal stories of individuals who have applied the principles of the law of attraction to achieve remarkable transformations and manifestations in their lives.

The book and subsequent film adaptation feature interviews with experts and practitioners who discuss the practical application of the law of attraction, offering guidance on how to harness its power to manifest one’s desires. Techniques such as visualization, positive affirmations, and gratitude exercises are highlighted as effective tools for aligning one’s thoughts and intentions with their desired outcomes.

Critics of “The Secret” argue that its emphasis on positive thinking may oversimplify complex issues and ignore the role of external factors such as systemic inequalities and socio-economic barriers. Additionally, some skeptics question the scientific validity of the law of attraction, suggesting that it lacks empirical evidence to support its claims.

Here’s a list of famous individuals, past and present, who have either practiced or benefited from the principles of neuroplasticity in various ways:

  1. Albert Einstein – The renowned physicist often engaged in activities that stimulated his brain’s plasticity, such as playing the violin and engaging in thought experiments.
  2. Maya Angelou – The acclaimed author and poet utilized writing as a form of therapy, which likely contributed to neuroplastic changes in her brain.
  3. John F. Kennedy – Despite his chronic back pain, Kennedy practiced techniques such as swimming and physical therapy to rewire his brain and manage his condition.
  4. Stephen Hawking – Despite being diagnosed with ALS, Hawking’s brain adapted to his condition, allowing him to continue groundbreaking work in theoretical physics.
  5. Michael Phelps – The Olympic swimmer incorporated visualization techniques into his training regimen, harnessing the power of neuroplasticity to enhance his performance.
  6. Temple Grandin – An advocate for autism awareness, Grandin’s brain adapted to her unique way of thinking, enabling her to revolutionize animal science and autism advocacy.
  7. J.K. Rowling – The Harry Potter author overcame depression and adversity through writing, a practice that likely facilitated neuroplastic changes in her brain.
  8. Barbara Arrowsmith-Young – After struggling with learning disabilities, Young developed cognitive exercises to rewire her brain, leading to significant improvements in her cognitive abilities.
  9. Rick Hanson – A psychologist and author, Hanson specializes in neuroplasticity and mindfulness, teaching individuals how to reshape their brains for greater happiness and well-being.
  10. Norman Doidge – A psychiatrist and author of “The Brain That Changes Itself,” Doidge has popularized the concept of neuroplasticity through his groundbreaking research and writing.
  11. Bob Proctor – A personal development coach and author known for his work on the law of attraction, Proctor emphasizes the power of the mind to shape one’s reality through positive thinking and visualization.
  12. John Assaraf – An entrepreneur, author, and mindset expert, Assaraf promotes the idea of retraining the brain for success through practices such as visualization and goal setting.
  13. Jake Ducey – An author and motivational speaker, Ducey focuses on personal growth and manifestation techniques, drawing on principles of neuroplasticity to help individuals achieve their goals.
  14. Napoleon Hill – Although he predates the modern understanding of neuroplasticity, Hill’s seminal work “Think and Grow Rich” emphasizes the power of the mind to manifest wealth and success through focused thought and belief.
  15. Vishen Lakhiani – The founder of Mindvalley, a personal development platform, Lakhiani incorporates principles of neuroplasticity into his teachings, offering courses and resources aimed at optimizing brain function and well-being.
  16. Dr. Caroline Leaf – A cognitive neuroscientist and author, Leaf explores the intersection of neuroscience and spirituality, advocating for practices such as mindfulness and cognitive restructuring to promote mental health and resilience.
  17. Joe Dispenza – A chiropractor, author, and lecturer, Dispenza teaches individuals how to harness the brain’s plasticity to heal from illness, overcome addiction, and manifest their desires through meditation and visualization.
  18. Louise Hay – A motivational author and founder of Hay House Publishing, Hay popularized the concept of affirmations as a tool for reprogramming the subconscious mind and creating positive change.
  19. Deepak Chopra – A pioneer in the field of mind-body medicine, Chopra emphasizes the interconnectedness of mind, body, and spirit, advocating for practices such as meditation, yoga, and positive thinking to promote holistic well-being.
  20. Tony Robbins – A life coach and motivational speaker, Robbins utilizes principles of neuroplasticity to help individuals break through limiting beliefs, overcome obstacles, and achieve their goals through techniques such as neuro-linguistic programming (NLP) and visualization.

The combined practices of neuroplasticity, meditation, and hypnotherapy offer powerful tools for harnessing the potential of the mind to manifest one’s desires. Neuroplasticity, the brain’s ability to rewire and adapt, underscores the idea that our thoughts and behaviors can shape our reality. By consistently engaging in positive thought patterns and visualization techniques, we can effectively reprogram our brains to align with our goals.

Meditation serves as a cornerstone in this process, providing a means to cultivate mindfulness and inner peace. Through regular meditation practice, individuals can quiet the mind, reduce stress, and enhance focus, creating an optimal environment for manifestation to occur. By fostering a state of relaxation and receptivity, meditation opens the door to accessing the subconscious mind, where deep-seated beliefs and desires reside.

Hypnotherapy further complements these practices by tapping into the power of the subconscious mind. Through guided hypnosis sessions, individuals can bypass the critical faculty of the conscious mind and communicate directly with the subconscious, implanting positive suggestions and affirmations that support the manifestation process. By addressing any underlying fears, doubts, or negative beliefs that may be hindering progress, hypnotherapy helps to clear the path for manifestation to unfold effortlessly.

However, it’s essential to recognize that stress and negativity can act as significant barriers to manifestation. These states of mind create resistance and discord within the subconscious, undermining the effectiveness of neuroplasticity, meditation, and hypnotherapy. Therefore, cultivating a mindset of positivity, gratitude, and optimism is crucial for unlocking the full potential of these practices.

By maintaining a harmonious internal environment and fostering a deep sense of trust in the manifestation process, individuals can overcome obstacles and manifest their desires with greater ease and efficiency. Through consistent practice and unwavering belief in the power of the mind, anyone can tap into their innate ability to create the life they truly desire.


** Disclaimer** Although I practice positive thinking and journal most days, I have encountered a certain entity that shall remain nameless for legal reasons, yet managed to undo all the work I had done after overcoming many incidents in my life that caused me trauma and grief. This entity FORCED ME to think negatively to the point my mental health deteriorated. I am now having to pick up the pieces and recover one day at a time. I have an online health journal that I script when life gets overwhelming. My journal helps me release, all the anxiety, stress, and tension. I have also renewed my faith and have started praying after many years of not practicing. I have in the past manifested things and am optimistic I can do it again provided I have the right mindset. I am under a great deal of stress because of this entity and my health is not good. All I will say for now is they have discriminated against me, and lost confidential data (Data Breach). I am in the process of gathering evidence as this is a legal matter and has gone to court. I am trying to stay positive and heal with self-help therapy, meditation, and journaling. I will update this post in due course.



#lawofattraction #neuroplasiticity #neuroscience #mindcontrol #meditation #hypnosis #manifesting #contentwriting #universe #prayers #positivethinking


Initial (R) For Official Renata Logo TM

Juggling Life, Health, Stress & Entrepreneurship

Juggling Life, Health, Stress & Entrepreneurship, It’s OK to not be OK…

For the people that do not know who I am, I would like to introduce myself, by telling my story.

About Me:

My name is Renata. I was born in Shrewsbury Shropshire to Polish immigrants. My father was a Polish soldier that came to the UK during WWII and fought with the British Army. When the war was over, Winston Churchill as a thank you granted all veterans and their families permanent residency and built barracks dotted around the UK. My father and his mother were settled in Newton Abbott Devon. Ilford Park Polish Home – GOV.UK (www.gov.uk)

After the war had ended my mother came to the UK on holiday to Torquay. When her visa was about to expire the Home Office told my father to marry her and she could stay indefinitely. This hit the headlines “Home Office Proposes Marriage”. I will find the article and post it here at some point.

My parents then went on to have three children with me being the eldest followed by my two brothers.

Both my parents passed away and sadly so did my brother.

Who Am I and what Do I do:

I am a published author, editor, content writer, digital marketer, and website designer. I have many skills under my belt. I first started as a graphic designer when I left college and then set up a photography business. I still love taking photos but because of my social disconnection issues, I am now confined to my home/office.

My Journey

I have documented my journey of my health and my grief in my online health journal.

I won’t say I am 100% OK because that would be a lie, I just soldier on.

“It’s OK to not be OK”.

I find telling my story online more therapeutic than speaking to someone face-to-face or over the phone. I shy away from Zoom, Face Time or Skype calls. I would like to start a podcast or video channel but I am not 100% ok with showing myself at the moment.

I sometimes find it hard to focus and some days I would much rather bury my head in the sand and wait for the world to pass me by, but I know I have a purpose and that is to share my story.

When my autobiography gets published I will leave no stone unturned. Don’t get me wrong I have forgiven every person that has wronged me, knowing that God will forgive me and punish them, yet I want to remind every person that I have not forgotten and never will. It will give me closure and open a new chapter in my life.

After my brother passed away it was the straw that broke the camel’s back. I was devastated beyond comprehension and I wanted someone to tell me everything was going to be OK. Other than my daughter who was only a child then I had no one to whom I could turn. My youngest brother was in the USA and I felt I had no one, that is until this man entered my life.

I had met him on a few occasions before and my first impression, he was an arrogant drunk, I should have listened to my gut feeling but after a few more times of meeting him when he was sober he was charming and funny, no way could I have foreseen what was coming my way.

I should have trusted my intuition but I was desperate for companionship and I remember my late brother’s words that after ten years of being divorced, it was time to start dating and meet someone. How wrong was that advice? I was happy until my brother passed away. Don’t get me wrong both my parents dying hit me hard, but for my brother to die as well I was inconsolable. It was then I needed a shoulder to cry on, a distraction from my sorrow and despair, and for a while, I started to see a light at the end of the tunnel until one day it became dark.

I should have seen the signs but I had never met anyone like that before and was not a psychologist or psychotherapist to know better. I did not know anything about domestic violence or narcissism and had never experienced so much anger and rage in my entire life. I never expected to see it from someone I confided in and was starting to trust.

I could say I was naive, but I was so desperately trying to hang onto hope until it hit home quite literally that the devil can be disguised in sheep’s clothing.

Self Help Therapy

I have since started to rebuild my life one small step at a time but there are always reminders of him even though he is long gone.

An example of this is when I set up his Gmail account many moons ago and because he could not read English he told me to forward his inbox to mine. Most of his mail is sent to the spam folder and I have tried blocking him but it only works if he would send direct messages. I do not want to close my email account as that is where most of my important emails go or drop catch. So the day I started to write this article, I had to unblock him to send him instructions on how to un-forward and delete my email. I did not think I would ever have to interact with him again, I never wanted to speak to him again, let alone cross paths.

Intrusive Thoughts, Fear, Stress & Doubt

How can I move on with my life if I am always looking over my shoulder?

My life has got to the stage where I need to focus on love and empowerment, not only helping myself but also helping others experiencing similar issues as me or people with disabilities. I have developed a site specifically for disabled entrepreneurs.

DISABILITY UK DISABLED ENTREPRENEUR

I am at the stage of my life to learn as much as I can and teach others what I have learned.

Learning To Re-Wire My Subconscious Mind.

I will be focusing on Neuroplasticity, Psychotherapy, Art Therapy, and Writing. I aim to write a few books this year, although I have days that I simply do not want to do anything, and at the time of starting this post was one of those days.

My Business Services

My services will always be available but I need to start focusing on myself and start to love myself again. I was at a point in my life where I hated myself and the world around me. I still avoid human interaction as much as possible. Other than the delivery drivers, workmen, contractors, and couriers I do socialize. I prefer my own company, once bitten twice shy as they say.

My Frustrations

I have daily frustrations and struggles, juggling life and staying positive. I turn to my sites to release the tensions and will have a friendly chat with AI when need be. I aim to integrate my version of AI soon (www.renataai.com)

RenataAI Logo

#irenata #renataentrepreneur #renataai #personalbrand #renatapersonalbrand #motivation #positivity #aboutirenata #aboutrenataentrepreneur #empowement #myjourney

How iRenatadotcom can write content for business

How iRenatadotcom can write content for business

In today’s digital age, content marketing has become a vital aspect of any business strategy. Content marketing involves creating and sharing valuable, relevant, and consistent content to attract and retain a clearly defined audience. As a result, businesses can drive profitable customer action, increase brand awareness, and establish their industry expertise.

If you are looking to create content for your business, there are a few essential steps you need to take to ensure your content is effective in achieving your business objectives.

  1. Define Your Business Objectives

Before you start creating content, you need to define your business objectives. What do you want to achieve through your content marketing efforts? Do you want to increase brand awareness, generate leads, or drive sales? Once you have defined your business objectives, you can tailor your content to achieve those goals.

  1. Know Your Target Audience

To create effective content, you need to know your target audience. Who are they? What are their interests, pain points, and challenges? Understanding your target audience will help you create content that resonates with them and provides value.

  1. Conduct Keyword Research

Keyword research is crucial for creating content that ranks well in search engines. Conducting keyword research will help you identify the keywords and phrases that your target audience is searching for, allowing you to create content that is optimized for those keywords.

  1. Create a Content Strategy

A content strategy is a plan for creating, publishing, and managing your content. It should outline the types of content you will create, the topics you will cover, and the channels you will use to distribute your content. A content strategy will help you stay organized and ensure that your content aligns with your business objectives.

  1. Write Quality Content

Creating quality content is crucial for the success of your content marketing efforts. Your content should be well-written, informative, and engaging. It should provide value to your target audience and position your business as an industry expert. Remember to use your target keywords in your content, but don’t stuff them in unnaturally.

  1. Promote Your Content

Creating great content is only half the battle. You also need to promote your content to get it in front of your target audience. Share your content on your social media channels, email your subscribers, and reach out to influencers in your industry to promote your content.

Creating content for your business requires a strategic approach. By defining your business objectives, knowing your target audience, conducting keyword research, creating a content strategy, writing quality content, and promoting your content, you can create a successful content marketing campaign that drives results for your business.

Renata Entrepreneur: A Professional Content Writer

In today’s digital age, content is king, and businesses of all sizes rely heavily on content to promote their products or services, engage with their target audience, and establish their online presence. As a result, the demand for professional content writers has skyrocketed, and Renata Entrepreneur is one such writer who has made a name for herself in this highly competitive field.

Renata Entrepreneur is a highly skilled content writer who has spent years honing her craft and developing her writing skills. She is a versatile writer, capable of writing in a wide range of styles and tones, from informative and educational to persuasive and entertaining. Her ability to adapt to different writing styles and formats has made her an invaluable asset to her clients, who rely on her to create content that speaks to their target audience and delivers the desired results.

One of the reasons Renata Entrepreneur is such a sought-after content writer is her attention to detail. She takes the time to research her topics thoroughly, ensuring that the content she produces is accurate, relevant, and up-to-date. She also pays close attention to grammar, spelling, and punctuation, ensuring that her writing is free from errors that could detract from its quality and professionalism.

Another key skill that Renata Entrepreneur possesses is her ability to write in a way that engages and resonates with her target audience. She understands that effective content is not just about conveying information, but also about creating an emotional connection with the reader. By using the right words and phrasing, she can capture the reader’s attention and keep them engaged throughout the content.

Renata Entrepreneur is also highly collaborative, working closely with her clients to ensure that their vision and goals are reflected in the content she produces. She takes the time to understand their business and their target audience and uses this knowledge to craft content that speaks directly to their needs and interests.

In addition to her writing skills, Renata Entrepreneur also has a keen understanding of the digital landscape and how content fits into it. She is familiar with the latest trends in SEO, social media, and content marketing, and uses this knowledge to create content that is optimized for search engines and social media platforms, ensuring maximum visibility and engagement.

#irenatadotcom #renataentrepreneur #irenata #personalbrand #onlinebusinesscard #onlineportfolio

Tesco Customer Support – Review

Tesco Customer Support (Order No 5751-0867-141)

Today I made an order and realized after I received my online receipt Tesco had removed a couple of items. I proceeded then to go on their website after logging in knowing they use geolocation algorithms that the said items were plentiful.

Tesco Chicken Breast

I then proceeded to phone Tesco and was met with a COLD unsympathetic person.

I explained I have a DISABILITY and do not go out and have been a loyal Tesco shopper for many years (I did not say how many years, 35 to be precise, but whos counting).

You would think if I was in her shoes and someone came on to the phone complaining I would try to help the person, if my hands were tied I would pass the call to my manager.

Customer Service: 0330 123 4040

All she said was but we did not charge you, fair point. But what she failed to grasp is I am disabled and find it difficult to get up and down the stairs so to have two deliveries is going to put a strain on me.

I then said I was not going to pay for another £40 Tesco shop to get free delivery and for two items, I should not be charged a delivery fee when clearly the chicken breasts are in stock.

She said at the time of packing there were no suitable substitutions. The screenshot says otherwise. They stock up regularly so I do not believe the BS she was trying to feed me.

The customer service operator said she could not make me do anything. I said and I quote “you could waive the next delivery fee” and her reply was it is against company policy.

She was being awkward so I said I have a few websites and quoted the domains www.cymrumarketing.com and www.renataentrepreneur.com websites and said Tesco will not want me to do a bad review as they stand to lose business if I was to write anything.

I think she was calling my bluff and did not believe what I was saying and for a minute it went silent before she continued to say “do what you want”.

I reiterated I am disabled and own www.disabilityuk.co.uk so you would think Tesco would use discretion to help disabled people but obviously, they don’t.

I could have said “do you know who I am“, although some days I do not know who I am🤣😂, instead I said “karma will pay you back”, before putting the phone down.

My daughter said I was harsh but then again if they don’t do any favours why should I be nice? Do I feel remorseful, sure I do because you do not know what someone is going through when you become angry with them.

In all honesty, the woman I spoke to was just doing her job but if she was not trained properly, then the onus is on Tesco.

So if she gets to read this “I am sorry for being a b#tch“!

However you have to look at it from my perspective I am now one meal down and have been backed into a corner for them to deliver an item that was not in stock apparently, but miraculously became available again a few hours later although now I have to pay the delivery fee, which could have been avoided if someone used their common sense in the first instance.

Perhaps this is Tesco’s way of making extra money, by getting people to make two shops instead of one?

Should retail customer service use discretion to maintain customer loyalty

In the world of retail, customer loyalty is key to success. While a company can attract new customers through marketing and advertising, keeping them coming back is a different story. Customer service plays a significant role in building a loyal customer base. One way to maintain customer loyalty is by using discretion in customer service interactions.

Discretion is the ability to make decisions based on individual circumstances rather than following strict rules or guidelines. In retail customer service, discretion allows employees to handle unique situations in a way that benefits the customer and the company. When employees are given the freedom to make decisions, they can provide personalized service that meets the customer’s needs.

For example, let’s say a customer wants to return an item but doesn’t have the original receipt. Instead of denying the return outright, an employee who uses discretion might offer the customer store credit or a refund for the lowest sale price of the item. By using discretion, the employee can make a decision that benefits both the customer and the company, instead of following a strict return policy that could leave the customer dissatisfied and less likely to shop at the store in the future.

Using discretion in customer service can also help build trust with customers. When employees are empowered to make decisions, customers feel like they are being heard and that their individual needs are being taken into account. This creates a positive experience for the customer and can lead to increased loyalty.

However, it’s important to note that discretion should be used judiciously. Employees should be trained on when and how to use discretion, and there should be guidelines in place to ensure that employees are making decisions that benefit both the customer and the company. For example, an employee should not use discretion to give a customer a discount that is not available to other customers. This could create resentment among other customers and damage the company’s reputation.

In addition, discretion should not be used as a way to avoid following policies or rules. Instead, it should be used to provide personalized service that meets the customer’s needs while also benefiting the company. By doing so, companies can build a loyal customer base that values the service and experiences they receive.

Conclusion

Using discretion in retail customer service can be an effective way to maintain customer loyalty. When employees are empowered to make decisions based on individual circumstances, they can provide personalized service that meets the customer’s needs and builds trust. However, discretion should be used judiciously and with guidelines in place to ensure that decisions benefit both the customer and the company. By doing so, companies can create a positive experience for customers that keeps them coming back.

To think I have been a loyal customer for 35 years you would think they would care. I am gutted that I opted out of their survey as I would give them my opinion there and then.

These PLC companies only care about sales and not about customer relations or people with disabilities.

The customer support operator did not care about keeping me as a loyal customer and did not care about keeping Tesco’s good name in order let alone losing business.

I give Tesco one star for their customer support performance today.

Maybe it is about time I start shopping elsewhere.

#tesco #supermarkets #tescoreviews #badreviews #groceries #customerservice #customersupport

Why You Should Choose Renata To Write Your Content & Perform SEO.

Why You Should Choose Renata Who Is The Editor & Content Writer Of Cymru Marketing Journal To Write Content, & Perform SEO And Digital Marketing.

Renata, the owner of several online publications, and editor of ‘Cymru Marketing Journal’ is an expert in content creation, SEO, and digital marketing. With her wealth of experience and knowledge, Renata is an ideal choice for anyone looking to enhance their online presence and drive more traffic to their website.

Content Creation:

Renata is an expert content creator who is well-versed in creating engaging and informative content that resonates with audiences. Her writing is high quality and optimized for SEO, ensuring that the content ranks well in search engine results pages. Renata can produce various content, including blog posts, articles, website copy, social media content, and more.

SEO:

Search Engine Optimization (SEO) is a critical aspect of any digital marketing strategy, and Renata is an expert in this field. She can conduct comprehensive keyword research and analysis to identify the most effective keywords to target for maximum impact. Renata can also optimize website content, metadata, and tags to improve search engine rankings and drive more traffic to your website.

Digital Marketing:

Renata has a vast amount of experience in digital marketing and understands how to use various online channels to promote brands and drive traffic. She can create and execute effective digital marketing campaigns across multiple channels, including social media, email marketing, and paid advertising. Renata is also skilled in analyzing data and using it to optimize marketing campaigns for maximum results.

Choosing Renata to write content, perform SEO, and do digital marketing for your business can have a significant impact on your online presence and ultimately your bottom line. With her expertise, Renata can help you attract more visitors to your website, engage with them through high-quality content, and convert them into paying customers.

Conclusion

Renata, is a highly skilled and experienced content creator, SEO specialist, and digital marketer. Choosing her to work on your digital marketing strategy can help you to achieve your business goals and drive growth. Renata also has over 11K connections on LinkedIn where she can share articles to spread brand awareness.

If you reach out to Renata she will give you free advice without obligation. She will first learn about your business and send you a free report, with the best marketing strategies.

Renata can write about Banking, Business, Environmental Issues, Finance, Health, Disabilities, Tech, AI, Robotics, and Politics.

Advice costs nothing, so give Renata a try, you have nothing to lose…

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Cymru Marketing Working in Partnership With UK Website Designers

#cymrumarketing #digitalmarketing #seo # contentwriting #proofreading #ukcontentwriters #irenata #renataentrepreneur

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