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Category: BUSINESS COACHING

Business Coaching

iRenata’s Guide On The Impact Of Wealth Inequality

In the pursuit of success, the age-old adage, “It’s not what you know, but who you know,” rings true with resounding clarity. While knowledge and skills undoubtedly play vital roles in one’s journey toward achievement, the power of networking and forging meaningful connections cannot be overstated. Rubbing shoulders with the rich and influential not only grants access to exclusive circles but also opens doors to opportunities that might otherwise remain elusive. In a world where relationships can often be the catalyst for advancement, the ability to cultivate and leverage a robust network can be the defining factor between stagnation and progress, between obscurity and success.

Few topics are as pertinent and contentious as wealth inequality. The distribution of wealth within a society not only reflects its economic structure but also profoundly influences its stability and growth potential. Gary’s Economics, a burgeoning school of economic thought spearheaded by Gary Stevenson, a former interest rate trader and equality campaigner based in London. He gained prominence by becoming Citibank’s most profitable trader in 2011 after accurately predicting an increase in economic inequality, offering valuable insights into understanding the intricate relationship between wealth inequality and the broader economy, with Google being a significant case study in this discourse.

Google, as one of the world’s most prominent tech giants, embodies both the marvels of innovation and the challenges of wealth concentration. Its rise to prominence has been synonymous with the accumulation of vast wealth, primarily concentrated in the hands of its founders, executives, and shareholders. However, this concentration of wealth at the top echelons of the company has far-reaching implications for the economy, which Gary’s Economics seeks to elucidate.

At the heart of Gary’s Economics lies the recognition that excessive wealth inequality can hinder economic growth and stability. When a significant portion of a nation’s wealth is concentrated in the hands of a few individuals or entities, it can lead to several adverse consequences.

Firstly, wealth inequality can exacerbate social tensions and erode social cohesion. As the wealth gap widens, disparities in access to opportunities, education, and healthcare become more pronounced, fostering resentment and disillusionment among the population. This can manifest in various forms, from heightened political polarization to civil unrest, ultimately undermining the fabric of society and impeding economic progress.

Moreover, wealth inequality can stifle economic mobility and innovation. In a highly unequal society, individuals from disadvantaged backgrounds face formidable barriers to upward mobility, perpetuating intergenerational cycles of poverty. This not only deprives society of valuable talent and potential but also constrains overall productivity and innovation. When a significant segment of the population lacks the resources and opportunities to fully realize their potential, the economy as a whole suffers from suboptimal growth and dynamism.

Furthermore, Gary’s Economics highlights the detrimental effects of wealth concentration on consumer demand and market dynamics. When a disproportionate share of income accrues to the wealthy, there is a tendency towards over-saving and under-consumption at the top, leading to sluggish demand for goods and services. This can dampen economic activity, hamper business investment, and contribute to persistent unemployment or underemployment.

Additionally, the concentration of wealth in the hands of a few powerful entities such as Google can distort competition and inhibit market efficiency. Through their immense financial resources and market dominance, these corporations may engage in anticompetitive practices, stifling innovation, and hindering the entry of new competitors. This not only undermines consumer welfare but also curtails the vibrancy of the marketplace, impeding the allocation of resources to their most efficient uses.

In light of these insights from Gary’s Economics, addressing wealth inequality emerges as a paramount imperative for policymakers and business leaders alike. While there is no one-size-fits-all solution to this complex issue, a multifaceted approach encompassing redistributive policies, investments in education and skills development, and reforms to enhance market competition is essential.

For Google specifically, adopting measures to promote greater income and wealth distribution within the company, such as equitable compensation practices and employee ownership programs, could help mitigate the adverse effects of wealth concentration. Moreover, fostering a culture of corporate social responsibility and philanthropy can contribute to addressing societal inequities and promoting inclusive growth.

The insights gleaned from Gary’s Economics underscore the profound impact of wealth inequality on the economy. By recognizing the deleterious effects of excessive wealth concentration and implementing targeted interventions to promote greater equity and inclusion, policymakers and businesses can pave the way for a more prosperous and sustainable economic future.

The concept of benefits, often provided by governments or organizations, serves as a crucial support system for individuals facing various socio-economic challenges. This comparative analysis delves into the diverse demographics and circumstances of people reliant on benefits, shedding light on their experiences and needs across different contexts.

  1. Demographic Profile: a. Age Distribution:
    • People on benefits encompass a wide age spectrum, from young children benefiting from social welfare programs to elderly individuals relying on pensions and healthcare assistance.
    • Young adults may access benefits for education, training, or unemployment support. b. Gender Composition:
    • Benefit recipients include both men and women, though certain benefits may be more commonly accessed by one gender due to societal factors such as caregiving responsibilities or occupational segregation. c. Geographic Variations:
    • The distribution of benefit recipients varies across regions, influenced by factors such as economic development, job availability, and social policies.
    • Rural areas may have different benefit utilization patterns compared to urban centers, reflecting distinct socio-economic dynamics.
  2. Socioeconomic Background: a. Income Levels:
    • Benefit recipients often come from low-income households, where financial resources are insufficient to meet basic needs such as food, shelter, and healthcare.
    • Economic downturns and structural changes in labor markets can exacerbate financial insecurity, leading to increased reliance on benefits. b. Education and Employment Status:
    • Educational attainment and employment status significantly influence benefit utilization, with individuals lacking formal qualifications or facing barriers to employment being more likely to access benefits.
    • Unemployed individuals, including those facing long-term joblessness or underemployment, may require support through unemployment benefits or job training programs.
  3. Types of Benefits: a. Social Welfare Programs:
    • These encompass a broad range of benefits, including cash assistance, food stamps, housing subsidies, and healthcare coverage, aimed at alleviating poverty and addressing basic needs. b. Disability Benefits:
    • Individuals with disabilities may access various forms of support, such as disability insurance, supplemental income, and vocational rehabilitation services, to enhance their quality of life and economic independence. c. Retirement Benefits (Pensions):
    • Elderly individuals often rely on pensions, social security benefits, and other retirement schemes to sustain themselves financially during their later years.
  4. Stigma and Social Perceptions:
    • Benefit recipients may face stigma and negative stereotypes, perpetuated by misconceptions about laziness or dependency.
    • Addressing stigma requires efforts to foster empathy, challenge stereotypes, and highlight the diverse circumstances that lead individuals to access benefits.

Understanding the diverse demographics, socioeconomic backgrounds, and experiences of people on benefits is crucial for designing effective policies and support systems that promote social inclusion, economic empowerment, and dignity for all individuals, irrespective of their circumstances. By addressing systemic barriers and addressing the underlying drivers of poverty and inequality, societies can create more equitable and resilient communities where everyone has the opportunity to thrive.

The adage “the rich get richer and the poor get poorer” encapsulates a persistent and troubling trend in many societies worldwide. This phenomenon is driven by a combination of systemic factors, including unequal access to opportunities, institutional barriers, and structural inequalities.

At its core, the widening gap between the rich and the poor is perpetuated by mechanisms that favor the accumulation of wealth among the already affluent while impeding economic mobility and opportunity for those at the bottom of the socioeconomic ladder. Factors such as regressive tax policies, corporate welfare, and the concentration of economic power in the hands of a few contribute to this cycle of wealth concentration.

Furthermore, globalization and technological advancements have exacerbated income disparities by favoring capital over labor, leading to the outsourcing of jobs, wage stagnation, and the polarization of the workforce. Moreover, the lack of access to quality education, healthcare, and financial resources further entrenches economic disparities, making it increasingly difficult for individuals from disadvantaged backgrounds to break free from the cycle of poverty.

Addressing the root causes of wealth inequality requires a multifaceted approach that encompasses policy reforms, investments in education and skills development, and efforts to promote inclusive economic growth. This includes measures such as progressive taxation, minimum wage increases, equitable access to healthcare and education, and targeted social welfare programs aimed at lifting individuals out of poverty.

Ultimately, tackling the pervasive issue of wealth inequality requires a concerted effort from governments, businesses, and civil society to create a more equitable and just society where everyone has the opportunity to prosper and contribute to shared prosperity. Only by addressing the structural inequities that underpin this cycle can we hope to break free from the detrimental cycle where the rich continue to amass wealth at the expense of the poor, ensuring a more sustainable and inclusive future for all.

It’s essential to recognize that individuals on low incomes face unique challenges in navigating the path to financial stability and prosperity. In today’s dynamic and competitive markets, diversifying income streams can offer a vital lifeline, providing a buffer against economic uncertainties and opening up avenues for growth. For those who are unemployed or living with disabilities, entrepreneurship presents a promising avenue for empowerment and economic self-sufficiency. By harnessing their skills, passions, and resourcefulness to start their own businesses, individuals can not only chart their own destinies but also contribute to the vibrancy and resilience of the economy. Through fostering a culture of innovation, inclusivity, and entrepreneurship, we can create a society where everyone has the opportunity to thrive, irrespective of their circumstances.

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#wealth #wealthy #inequality #costofliving #poverty #unemployed #disabled #financialdifficulty #money #entrepreneursupport #networking #contentwriting #finances #economics #politics


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iRenata’s Guide: Getting Your CV Noticed – Tips for People Over 50

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In today’s competitive job market, standing out from the crowd can be challenging, especially for individuals over 50 who may face age discrimination. However, with the right strategies and approach, you can increase your chances of getting your CV noticed by employers. iRenata, a renowned coach and expert in job search strategies, has compiled a comprehensive guide tailored specifically for people over 50.

1. Craft a Targeted CV:

Tailor your CV to each job application by highlighting relevant skills and experiences that match the job requirements. Focus on your most recent and relevant achievements, and don’t hesitate to showcase your extensive experience as a valuable asset.

2. Modernize Your CV:

Ensure your CV reflects a contemporary format and style. While it’s essential to highlight your experience, avoid including outdated technologies or terminology that might make you seem out of touch. Incorporate keywords from the job description to increase the likelihood of passing through applicant tracking systems (ATS).

3. Emphasize Your Value Proposition:

Clearly articulate the value you bring to potential employers. Highlight your unique skills, accomplishments, and expertise that differentiate you from other candidates. Showcase your ability to solve problems, lead teams, and adapt to changing environments.

4. Highlight Continuous Learning:

Demonstrate your commitment to staying current in your field by showcasing any recent training, certifications, or professional development activities. This highlights your willingness to adapt and learn, countering any assumptions about being technologically or professionally outdated.

5. Utilize Your Network:

Networking remains a powerful tool in the job search process. Leverage your connections, both online and offline, to uncover hidden job opportunities and receive referrals. Attend industry events, join professional associations, and engage with peers on platforms like LinkedIn to expand your network.

6. Address Age Concerns Proactively:

While age discrimination is illegal, it can still be a factor in the hiring process. However, you can address potential concerns by emphasizing your enthusiasm, energy, and willingness to contribute. Focus on your adaptability, flexibility, and openness to new challenges.

7. Consider Contract or Part-Time Opportunities:

Be open to exploring contract, freelance, or part-time positions, which may be more receptive to candidates of all ages. These roles can provide valuable experience, keep your skills sharp, and potentially lead to full-time opportunities.

8. Showcase Your Tech Savviness:

Demonstrate your proficiency with technology by including relevant software, tools, and systems you’ve used in your career. Highlight any experience with remote work, virtual collaboration, and digital communication platforms, showcasing your ability to thrive in today’s digital workplace.

9. Practice Interviewing Skills:

Prepare for interviews by practicing common questions and refining your responses. Showcase your passion for the role, your alignment with the company’s values, and your ability to contribute effectively. Practice addressing any concerns about your age with confidence and professionalism.

10. Seek Feedback and Iterate:

Be open to feedback throughout the job search process. If you’re not receiving callbacks or interviews, seek input from trusted colleagues, mentors, or career coaches. Continuously refine your CV, cover letter, and overall approach based on the feedback received.

  1. Can you tell me about yourself? Answer: “Certainly! I have a background in [your field] with over [number of years] of experience. I’m passionate about [specific aspect of your work], and I’ve had the opportunity to work on [mention relevant projects or accomplishments]. Outside of work, I enjoy [hobbies or interests].”
  2. What interests you about this position/company? Answer: “I’m drawn to this position because [specific reason related to the job responsibilities or company mission]. I admire [mention a specific aspect of the company, such as its innovative products, company culture, or commitment to social responsibility]. I believe my skills and experience align well with what you’re looking for, and I’m excited about the opportunity to contribute to [company name].”
  3. What are your strengths and weaknesses? Answer: “One of my strengths is [mention a relevant skill or attribute, backed up with an example]. I’m known for my [positive quality, such as attention to detail or ability to collaborate effectively]. As for weaknesses, I sometimes [mention a minor weakness], but I’ve been actively working on improving by [mention a strategy for self-improvement].”
  4. Can you provide an example of a time when you demonstrated [specific skill]? Answer: “Certainly! In my previous role, I was tasked with [describe the situation or project]. To achieve success, I utilized my [specific skill], which involved [explain your actions and the result]. As a result, [mention the positive outcome or impact].”
  5. How do you handle challenges or conflicts in the workplace? Answer: “When faced with challenges or conflicts, I approach them calmly and objectively. I strive to understand all perspectives involved and actively listen to find a resolution. In a recent situation, I [provide an example of how you successfully resolved a conflict or overcame a challenge].”
  6. Why are you interested in leaving your current job? Answer: “I’m seeking new opportunities for growth and development. While I’ve enjoyed my time at [current company], I feel that I’ve reached a point where I’m ready for new challenges and experiences that align more closely with my long-term career goals.”
  7. Describe a successful project you’ve worked on and your role in it. Answer: “One project I’m particularly proud of is [describe the project briefly]. My role involved [explain your responsibilities and contributions]. Through effective teamwork and strategic planning, we were able to [mention the successful outcome or achievement].”
  8. How do you handle pressure or tight deadlines? Answer: “I thrive under pressure and see tight deadlines as an opportunity to showcase my ability to perform well under stress. To manage pressure effectively, I prioritize tasks, communicate any challenges or concerns with my team, and remain focused on the end goal. I also make sure to take short breaks to recharge when needed.”
  9. Where do you see yourself in 5 years? Answer: “In five years, I see myself [describe your career aspirations]. I’m committed to continuous learning and professional development, and I hope to have taken on more leadership responsibilities within the company.”
  10. How do you stay organized and prioritize tasks? Answer: “I stay organized by using [mention specific tools or techniques, such as to-do lists or project management software]. I prioritize tasks based on their importance and deadlines, and I’m not afraid to delegate when necessary. Regular check-ins with my team help ensure we’re all on track to meet our goals.”
  11. What attracted you to our company culture? Answer: “I was drawn to your company’s commitment to [mention specific values or initiatives, such as diversity and inclusion or employee development]. Your focus on [mention another aspect of the company culture, such as collaboration or innovation] aligns well with my own values and work style.”
  12. Can you describe a time when you had to work effectively in a team? Answer: “Certainly! In my previous role, I was part of a cross-functional team tasked with [describe the project or task]. My role involved [explain your specific contributions to the team]. Through open communication, collaboration, and leveraging each team member’s strengths, we were able to [mention the successful outcome or achievement].”
  13. How do you handle constructive criticism? Answer: “I welcome constructive criticism as an opportunity for growth and improvement. When receiving feedback, I actively listen, ask clarifying questions, and reflect on how I can incorporate the feedback to enhance my performance. I see it as a valuable learning experience that helps me continuously develop my skills.”
  14. What motivates you in your work? Answer: “I’m motivated by [mention what inspires you, such as challenging projects, making a positive impact, or growth opportunities]. Knowing that my work contributes to [mention a specific goal or mission, such as improving customer satisfaction or driving innovation] keeps me motivated and engaged.”
  15. Can you explain any gaps in your employment history? Answer: “During [mention the timeframe of the gap], I took some time to [briefly explain what you did during the gap, such as caring for a family member or pursuing further education]. However, I remained proactive in [mention how you stayed engaged in your field, such as volunteering or attending relevant workshops], and I’m excited to re-enter the workforce now.”
  16. How do you handle failure or setbacks? Answer: “I view failure or setbacks as opportunities for learning and growth. When faced with challenges, I analyze what went wrong, identify areas for improvement, and adapt my approach accordingly. Maintaining a positive attitude and resilience helps me bounce back stronger and more determined to succeed.”
  17. What skills or experience do you bring to this role? Answer: “I bring [mention specific skills or experiences relevant to the role, backed up with examples]. For example, my experience in [mention a specific area of expertise] has equipped me with the knowledge and abilities needed to excel in this position. I’m also known for my [mention another relevant skill or quality].”
  18. How do you stay current in your field/industry? Answer: “I stay current in my field by [mentioning specific actions you take, such as attending conferences, participating in professional development courses, or staying informed through industry publications]. I also make it a priority to network with peers and stay connected to emerging trends and best practices.”
  19. Can you provide an example of a time when you had to adapt to change? Answer: “Absolutely! In my previous role, our company underwent [describe the change or challenge]. To adapt, I [explain how you adjusted your approach or mindset]. Through effective communication and a willingness to embrace change, we were able to [mention the positive outcome or successful adaptation].”
  20. Do you have any questions for us? Answer: “Yes, I do. I’m curious about [ask a question related to the company, role, or interview process]. Additionally, I’d love to hear more about [mention another topic you’d like to learn more about, such as company culture or future growth opportunities].”

These questions provide employers with insight into your qualifications, personality, work ethic, and how you might fit into their organization. It’s essential to prepare thoughtful responses that demonstrate your suitability for the position and showcase your relevant skills and experiences.

Discussing your age and disabilities during a job interview can be a sensitive topic, and whether or not to disclose this information depends on various factors.

Pros of Discussing Age and Disabilities:

  1. Transparency: Disclosing your age or disabilities demonstrates honesty and transparency, which can foster trust and openness with the interviewer.
  2. Accommodations: By disclosing disabilities, you can request any necessary accommodations to ensure a fair and accessible interview process.
  3. Addressing Concerns: Discussing age or disabilities upfront allows you to address any potential concerns the employer might have, such as accommodations or longevity in the role.
  4. Highlighting Strengths: Sharing how you’ve overcome challenges related to age or disabilities can showcase your resilience, problem-solving skills, and adaptability.

Cons of Discussing Age and Disabilities:

  1. Risk of Discrimination: Unfortunately, age and disability discrimination still exist in the workplace. Disclosing this information upfront might lead to unconscious bias or even overt discrimination during the hiring process.
  2. Stigma: There may be a stigma associated with age or disabilities that could influence the interviewer’s perception of your abilities or suitability for the role.
  3. Unnecessary Focus: Disclosing age or disabilities might shift the focus away from your qualifications and experiences, potentially overshadowing your skills and accomplishments.
  4. Legal Implications: While it’s illegal for employers to discriminate based on age or disabilities, disclosing this information could complicate legal matters if discrimination occurs during the hiring process.

Whether to discuss your age and disabilities during a job interview ultimately depends on your comfort level, the company culture, and the specific circumstances. In some cases, it may be advantageous to disclose this information to ensure a fair and accessible interview process, request accommodations, and address any potential concerns upfront. However, there’s also a risk of encountering bias or discrimination, so it’s essential to weigh the pros and cons carefully and make an informed decision based on your individual situation. If you’re unsure, consider seeking guidance from a trusted mentor, career coach, or legal advisor. Ultimately, the most important thing is to prioritize your well-being and ensure you’re comfortable with the information you choose to disclose during the interview process.

While job searching can be daunting, especially for individuals over 50, following iRenata’s guide can significantly increase your chances of getting your CV noticed by employers. By crafting a targeted CV, modernizing your approach, emphasizing your value proposition, and addressing age concerns proactively, you can position yourself as a strong candidate in today’s competitive job market. Remember to leverage your network, stay current in your field, and remain resilient throughout the process. With determination and strategic effort, you can secure your next fulfilling opportunity, regardless of age.

There are many free and paid CV templates for job seekers. Many job search agencies offer CV templates as a convenient and accessible way to create professional and visually appealing resumes without the need for extensive design skills or resources. These templates come in various formats and styles, catering to different industries and career levels. With pre-designed layouts and sections for essential information such as work experience, skills, and education, free CV templates streamline the resume creation process, allowing individuals to focus on showcasing their qualifications and experiences effectively. Whether you’re a recent graduate, a seasoned professional, or transitioning to a new career, free CV templates provide a versatile tool to help you stand out in the job market and make a strong first impression with potential employers.


#jobseekers #interview #interviewtips #jobseekersover50 #over50 #backtowork #q&a #employer #cv #disabilities #agediscrimination #disabilitydiscrimination


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iRenata’s Guide To Becoming A Mentor

Mentorship is a profound and impactful relationship that involves a more experienced individual guiding and supporting a less experienced one in their personal or professional journey. Becoming a mentor is a noble endeavor that not only benefits the mentee but also contributes to the mentor’s personal and professional growth. If you’re considering taking on the role of a mentor, here’s a comprehensive guide on how to become a mentor and make a positive impact on someone else’s life.

  1. Identify Your Expertise: To be an effective mentor, it’s crucial to identify your areas of expertise. Reflect on your experiences, skills, and knowledge to determine the areas where you can provide valuable guidance. Whether it’s in your career, academics, or personal development, having a clear understanding of your strengths will help you tailor your mentorship to the needs of your mentee.
  2. Develop Strong Communication Skills: Effective communication is the cornerstone of successful mentorship. As a mentor, you need to be able to listen actively, express ideas clearly, and provide constructive feedback. Cultivate your communication skills to ensure you can convey your thoughts and insights in a way that resonates with your mentee.
  3. Establish Clear Goals: Before embarking on a mentorship journey, establish clear goals for yourself and your mentee. Understand what you both hope to achieve through the mentorship. Whether it’s career advancement, skill development, or personal growth, having well-defined objectives will guide your interactions and make the mentorship more purposeful.
  4. Be Approachable and Empathetic: Approachability and empathy are key qualities of an effective mentor. Create an environment where your mentee feels comfortable sharing their challenges and seeking advice. Be empathetic to their struggles and offer support without judgment. Building a trusting relationship is essential for a successful mentorship.
  5. Encourage Independence and Critical Thinking: It’s important to encourage your mentee to think independently and critically while providing guidance. Foster a sense of autonomy and empower them to make decisions on their own. By doing so, you help them develop problem-solving skills and the confidence to navigate challenges.
  6. Share Your Experiences: One of the most valuable aspects of mentorship is the sharing of personal experiences. Open up about your journey, successes, and failures. Real-life stories provide practical insights and lessons that can inspire and guide your mentee in their endeavors.
  7. Commit to Continuous Learning: A great mentor recognizes the importance of continuous learning. Stay informed about industry trends, new technologies, and evolving best practices. This ensures that your guidance remains relevant and valuable to your mentee.
  8. Provide Constructive Feedback: Constructive feedback is a vital component of mentorship. Offer feedback positively and constructively, highlighting both strengths and areas for improvement. Ensure that your feedback is specific, actionable, and focused on the mentee’s growth.
  9. Be Patient and Flexible: Patience is a virtue in mentorship. Understand that growth takes time, and setbacks are a natural part of the learning process. Be flexible in your approach, adapting to the changing needs and circumstances of your mentee.
  10. Celebrate Achievements: Acknowledge and celebrate your mentee’s achievements, no matter how small. Positive reinforcement boosts confidence and motivation, reinforcing the value of the mentorship relationship.

Becoming a mentor is a rewarding journey that involves sharing knowledge, fostering growth, and making a positive impact on someone else’s life. By identifying your expertise, honing your communication skills, and cultivating qualities like empathy and patience, you can create a meaningful mentorship experience. Remember that mentorship is a two-way street, and as you guide your mentee, you also embark on a journey of personal and professional development.


#mentoring #mentor #leadership #empowerment #motivation #business #coaching #lifecoaching


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iRenata’s Guide To Life Coaching

Life coaching has emerged as a powerful and transformative practice that aims to guide individuals toward realizing their full potential, achieving their goals, and finding fulfillment in various aspects of life. In a world where personal and professional challenges can often feel overwhelming, life coaching provides a structured and supportive framework to help individuals navigate their journey toward personal growth and success.

What is Life Coaching?

Life coaching is a collaborative and forward-focused process that involves a professional coach working with clients to set and achieve meaningful goals. Unlike therapy, which often delves into the past to address emotional issues, life coaching primarily focuses on the present and future, helping individuals identify and overcome obstacles that may be hindering their progress.

Key Principles of Life Coaching

  1. Goal Setting and Action Plans: Life coaching centers around setting clear, achievable goals. Coaches help clients define their aspirations, break them down into manageable steps, and create action plans to facilitate progress. This process provides individuals with a roadmap for success and empowers them to take tangible steps toward their objectives.
  2. Self-Discovery and Awareness: Life coaching encourages self-reflection and self-awareness. Coaches help clients identify their values, strengths, and areas for improvement. This heightened self-awareness enables individuals to make informed decisions aligned with their authentic selves.
  3. Accountability and Support: Coaches serve as both mentors and accountability partners. Regular coaching sessions provide a consistent space for reflection, feedback, and encouragement. The accountability factor ensures that clients stay committed to their goals and take responsibility for their actions.
  4. Mindset Shifts: Life coaching often involves challenging and reshaping limiting beliefs or negative thought patterns. Coaches assist clients in cultivating a positive and growth-oriented mindset, fostering resilience in the face of challenges.
  5. Work-Life Balance: Life coaching addresses the importance of balancing different aspects of life. By helping clients prioritize their time and energy, coaches contribute to the creation of a harmonious and fulfilling lifestyle.

Benefits of Life Coaching

  1. Clarity and Direction: Life coaching provides individuals with clarity about their values, goals, and purpose. This newfound clarity enables them to make decisions with confidence and purpose.
  2. Increased Confidence: As clients make progress towards their goals, they often experience a boost in confidence. Life coaching helps individuals recognize and appreciate their strengths, fostering a positive self-image.
  3. Enhanced Problem-Solving Skills: Coaches assist clients in developing effective problem-solving skills. By reframing challenges as opportunities for growth, individuals learn to navigate obstacles with resilience and creativity.
  4. Improved Relationships: Life coaching extends beyond individual goals to include interpersonal relationships. Coaches guide clients in developing stronger communication skills, empathy, and understanding, contributing to healthier connections with others.

Life coaching serves as a valuable tool for personal development and empowerment. By providing individuals with the guidance, support, and strategies needed to overcome obstacles, life coaching unlocks the door to a more fulfilling and purposeful life. Whether seeking professional success, personal growth, or a better work-life balance, life coaching offers a transformative journey toward realizing one’s full potential.


#coaching #lifecoaching #businesscoaching #training #empowerment #motivation #leadership #selfemployment #business


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Bank Card Verification Problems

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Cashplus Bank Card Verification Problems

Upon attempting to place an online Tesco order yesterday and today and going through the checkout, I came across the error message after putting in my security code CVV. I then proceeded to phone the bank that did not really care and all they said was “Sorry”.

“SORRY”

“Saying “Sorry” is not going to put food on the table quite literally”.

I am done with people giving half a#se apologies that have no meaning!

People do not care unless it affects them directly. 

https://disabledentrepreneur.uk/why-people-do-not-care/

To think I have been a loyal customer from the day they first launched and have promoted them several times, through my affiliate program.

My own reputation is on the line promoting them unless they can give me a good reason to continue.

I have now lost my delivery slot again and cannot place an order as the other card I have also is with them and is a business account, I am sure HMRC would question why I am paying for my grocery shopping using a business account.

I now have it in the back of my mind distressing thoughts because a big company cannot fix bugs in its system quickly.

The word “SORRY” SUCKS, & MEANS NOTHING, “sorry”…

Other, word(s) and phrase(s) that I detest is “Oh Bless”, this was said by someone in the local council office the day before after I explained about my disability. This was condescending and made me feel inadequate and less of a human being.

Can being patronizing and condescending affect mental health? | DISABLED ENTREPRENEUR – DISABILITY UK

Gesture Of Goodwill

Cashplus should also as a gesture of goodwill offer something to their customers as an incentive for them to stay because at this rate they won’t have any customers left.

The last time they gave £5.00 as a way to say “sorry”. They should give more than that to convince customers to stay and not write bad reviews.

“A happy customer will tell their friends and family, whilst an unhappy customer will tell the world”

Here are all the unhappy customers on Trustpilot & Google:

Trustpilot Reviews

Google Reviews

Brand Integrity

Brand integrity is the cornerstone of any successful business. It refers to the consistency of a brand’s values, messaging, and actions over time. When a brand has integrity, it means that it is honest, transparent, and accountable to its customers and stakeholders.

At the heart of brand integrity is trust. Customers trust brands that are consistent and reliable. They expect brands to deliver on their promises and to act in their best interests. Brands that prioritize profits over their customers’ needs, or that engage in unethical behavior, risk losing that trust.

Maintaining brand integrity requires a commitment to ethical and responsible business practices. This includes being transparent about how products are made, ensuring fair labor practices, and taking responsibility for the environmental impact of operations. Brands that prioritize sustainability and social responsibility are more likely to build trust with customers and earn their loyalty.

In today’s digital age, brand integrity is more important than ever. With social media and online review platforms, customers have access to more information than ever before. They can quickly and easily share their experiences with a brand, both positive and negative. Brands that prioritize integrity are more likely to weather any negative feedback or crises that may arise.

Ultimately, brand integrity is about building lasting relationships with customers. It requires consistency, transparency, and accountability. Brands that prioritize these values will not only earn their customers’ trust but also build a strong reputation that can last for years to come.

How a brand could damage their reputation

A brand’s reputation is one of its most valuable assets. It is built over time through a combination of marketing, advertising, customer service, and product quality. However, it only takes one misstep to damage a brand’s reputation irreparably.

Here are some common ways that brands can damage their reputation:

  1. Poor product quality: A brand’s reputation is only as good as its products. If a brand consistently produces low-quality products, customers will quickly lose trust and look for alternatives. It’s crucial for brands to invest in product development and quality control to maintain their reputation.
  2. Ethical violations: Brands that engage in unethical behavior or violate laws and regulations risk damaging their reputation. This can include anything from environmental violations to labor abuses. Such violations can lead to negative media coverage, boycotts, and legal action.
  3. Inconsistent messaging: Brands that are inconsistent in their messaging or branding can confuse and alienate customers. Inconsistent branding can lead to customer mistrust and even damage the brand’s reputation.
  4. Poor customer service: Customer service is a crucial component of a brand’s reputation. Brands that provide poor customer service, such as failing to address customer complaints or providing inadequate support, can quickly lose customers and damage their reputation.
  5. Social media missteps: Social media provides brands with an excellent opportunity to engage with customers and promote their products. However, social media can also be a minefield, with brands risking damaging their reputation through ill-advised posts or responses to customers.

Censorship

When I started writing this article yesterday I kept getting an error message. I put it down that the header title was censored, but after my fifth attempt at re-designing this post the error message has gone, which meant there was a bug that has gone away. Cashplus also may have a bug with their verification process, yet I managed to fix my problem in less than 24 hours. I thought my error message was an algorithm blocking me, but apparently not.

I am not happy it is now day two and still has the same problem persists checking out with Cashplus via Tesco. After the 3rd phone call and tweet, I was told to try and use my card with another grocery store.

Why should I go out of my way and inconvenience myself, when I want to use Tesco?

Cashplus should be on the ball and should update their customers rather than say there are no problems on their status page. Cashplus bank service status and planned maintenance

Why have they not updated their status page other than upcoming maintenance scheduled for Friday 21st April 2023 at 22.00hrs? Even some hours later it has not been updated and what alarms me more is the person on Twitter seemed to be surprised by my query.

To say I am unimpressed is an understatement”!

Conclusion

A brand’s reputation is its most valuable asset. Brands that fail to invest in product quality, ethical behavior, consistent messaging, customer service, or social media management risk damaging their reputation. It is essential for brands to prioritize these areas to maintain and build their reputation over time.

I am going to give Cashplus Bank the benefit of the doubt and will give them until tomorrow to fix their issues otherwise I will be sharing this with the whole world.

Remember do not hold all your eggs in one basket, meaning have more than one bank account in different banks as I have learned from yesterday.

Keep to the bare minimum how much money you need to have to live on and the rest invest in either gold or real estate, if you can afford it.

I decided not to put their name in the header at the end, as all I wanted to do is vent my anger and frustration rather than give them a bad review.

Who knows they may come back being genuinely apologetic, only time will tell.

***Disclaimer***

I am not a financial advisor and readers need to do their own due diligence when it comes to their own financial matters. We also use affiliate links where the publisher/us/me, may get a commission on clicks/purchases and investments.

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Why You Should Choose Renata To Write Your Content & Perform SEO.

Why You Should Choose Renata Who Is The Editor & Content Writer Of Cymru Marketing Journal To Write Content, & Perform SEO And Digital Marketing.

Renata, the owner of several online publications, and editor of ‘Cymru Marketing Journal’ is an expert in content creation, SEO, and digital marketing. With her wealth of experience and knowledge, Renata is an ideal choice for anyone looking to enhance their online presence and drive more traffic to their website.

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Renata is an expert content creator who is well-versed in creating engaging and informative content that resonates with audiences. Her writing is high quality and optimized for SEO, ensuring that the content ranks well in search engine results pages. Renata can produce various content, including blog posts, articles, website copy, social media content, and more.

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Choosing Renata to write content, perform SEO, and do digital marketing for your business can have a significant impact on your online presence and ultimately your bottom line. With her expertise, Renata can help you attract more visitors to your website, engage with them through high-quality content, and convert them into paying customers.

Conclusion

Renata, is a highly skilled and experienced content creator, SEO specialist, and digital marketer. Choosing her to work on your digital marketing strategy can help you to achieve your business goals and drive growth. Renata also has over 11K connections on LinkedIn where she can share articles to spread brand awareness.

If you reach out to Renata she will give you free advice without obligation. She will first learn about your business and send you a free report, with the best marketing strategies.

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Amazon Attempted Christmas Delivery 2021 – Feedback CEO Andy Jassy

Disappointed Boy – Emotional Distress – Frustration

AMAZON REVIEW

I normally post reviews on my marketing website but this is personal.

Yesterday I had an Eastern European Amazon Driver stick his two fingers up at me and refused to give me my parcel (Krupnik).

I was expecting two parcels yesterday and had a notification from Amazon that my one parcel failed to deliver. I looked out of my window and noticed the driver outside so I ran downstairs and waved him down. I asked could he please give me the parcel and in his very broken English he refused, said no, waved his hand up in the air and what looked like him sticking his two fingers up at me and drove off. His hand was up and his two fingers were separated in a V shape.

I then tried to phone Amazon customer service and both times I got cut off, I then used their quicker option via the text link, that’s a joke, I ended up with a robot. I then proceeded to phone again (the third time) and managed to get through and the person I spoke to said she would escalate it with the delivery manager who phoned me and said both deliveries would arrive by 10 pm yesterday.

So, 10 pm came and went and nothing so I phoned back again and was told it is still out for delivery even though the cut-off period for deliveries is 10 pm. I stated I was not going to wait all night long, so the customer service said it would be re-arranged for today (24/12/21).

I then went to sleep and this morning noticed an email to say the one parcel had been delivered to a resident on (23/12/21) at 23.28 hours. Seeing as I was asleep and my neighbors are on holiday is must have been delivered to the Ghost of Christmastide.

With now a total disdain towards Amazon at this point, I phoned back again today (24/12/21), the first time I could hardly hear anything as the connection was so bad and the phone got cut off, the second time I rang every other word the person said “please hold” proceeding to connect me to music about four times and eventually I got so sick and tired of him messing around and I ended the call. On (the third attempt), I spoke to someone and he was really understanding, he said if the parcel was not delivered today he would re-arrange delivery for tomorrow (25/12/21) and gave me credit of £5.00 for my trouble.

Apparently, Amazon does deliveries on Christmas Day?

I then waited for my delivery today (24/12/21) as discussed by the agent I spoke to and one of the items was delivered (Krupnik), so I phoned back yet again (fourth attempt to resolve the issue of the missing chocolate controller) seeing as I no longer had a tracking number for the parcel that went astray.

I ended up talking to someone who had an attitude saying he could not help me completely contradicting what the previous agent said. I insisted on speaking with his supervisor who said he would issue a refund, so why could the previous agent not do that rather than say he could not help me? Furthermore, the supervisor continued to say the item could not be delivered for Christmas Day, that he had no control over the third-party seller.

I said what about the little boy that no longer will have his Christmas present and he said I could re-order the same item and have it re-delivered for Christmas Day, totally contradicting the first statement he made.

I said that the previous agent said he would re-order it for me and waiver any delivery fees seeing it was Christmas Day, yet the supervisor I spoke with (24/12/21) said because it was a third-party seller he had no control over the delivery meaning they would give a £5.00 credit in one hand and take it away in delivery fees in the other.

I replied Amazon has successfully ruined someone’s Christmas and he replied but we gave you £5.00 credit and a refund as if I really care about the £5.00 and I had at this point the impression I should be kissing his feet and be totally grateful for the half-hearted apology and for the £5.00 they so generously gave me.

If I was to re-order the said item again I would have to pay the delivery fee to get it on Christmas Day, so what compensation have I had for my inconvenience and the emotional distress this has caused me.

**Furthermore when I tried re-ordering it again the price of the item increased and was not guaranteed to arrive on Christmas Day.

This is a total insult to what I have personally gone through in the last two days.

Will I consider developing an eCommerce platform in 2022 and give Amazon a run for their money, the possibility is worth considering and I am more than capable of doing so. Will I lessen the amount of business I do with Amazon remains to be seen?, what they fail to realize is I have more than one account as I run several businesses and spend a lot of money, so I will be eagerly awaiting a response from them?

In total, I phoned four times yesterday and a delivery manager also phoned me. Which was 5 communications and a further 4 phone calls on the (24/12/21)and I spoke to 4 people, 3 of which I had a conversation with, so in total 9 people over the fiasco of two parcels, the first parcel being Krupnik Wisniowy/Cherry Vodka Liqueur, 50 cl that the driver refused to give and gave me the two fingers, and the second parcel Chocolate Gaming Controller Set Novelty Chocolate Gift (Single Controller).

This is absolutely disgusting customer service and no one should have to go through what I have gone through.

PERSONAL NOTE FROM ME!

This is not how you should treat your customers and every customer brings in a profit, hence you should treat your customers with the highest regard regardless of what business you are in or how much they spend.

I should not be escalating it to the top of the ladder but had Amazon had a complaints email I would much rather have sent a complaint there and worked myself up the ladder if needed.

Staff needs to be trained in customer relations and no member of staff should be disrespectful or rude to a customer. If a member of staff has troubles at home they should not bring them to work and most definitely should not take out their frustration on a customer.

If a customer then raises a complaint you should not add further insult to injury!

ADD ON 25/12/21

Amazon NON-ECO FRIENDLY

To make matters even worse I gave my daughter as part of her stocking filler presents the following item: ORDER NUMBER 202-5033871-6416352 Saviland Acrylic Powder and Liquid Set, Acrylic Nail Kit. The outer packaging was sealed and so was the bottle as can be seen in the image below.


The acrylic liquid bottle (Monomer) had over 3 quarters of the solution missing. There was no spillage in the box it came in, although the box stank of acrylic solution.

So now I am having to send it back causing me further inconvenience having to take time out of my busy life to mess around finding a drop-off point.

If it shows clearly that the bottle is sealed then returning it is pointless as it cannot be resold as the whole box is open.

So Amazon is not very eco-friendly when they create carbon footprints to send back items that will end up in a landfill somewhere.

Granted Amazon may deliver in electric vehicles most of the time but returns are not done through them but through third-party couriers, who may not adopt the same principle. Amazon should review returns digitally so that it does not cause further damage to our planet. When an item is damaged and cannot be resold the recipient should simply have photographic/video evidence. It is not difficult to do this as the majority of the planet owns smartphones nowadays.

Finally seeing as I am on the Amazon Warpath if the recipient of the delivery is clearly is over the age of 18 they should not be made to show ID, yet every time I get delivery for my energy drinks I am asked to show ID. Obviously, delivery drivers are like sheep they do not have an ounce of common sense between them. Amazon should only enforce this rule if the person receiving the said parcel looks under the age of 18 and not a grown-up person that is nearly 60 years of age…Totally Ridiculous in my opinion…

It is getting to be beyond a joke having to deal with Amazon time after time.

27/01/22

NO RESPONSE FROM CEO ANDY JASSY

I never did get a response back from ‘CEO Andy Jassy’, obviously, he will see this as trivial and think he is too big for his boots to respond or get his minions to make contact.

It obviously shows that Amazon does not care about their consumers and what they have to deal with.

If on the other hand the shoe was on the other foot so to speak and I read something negative or derogatory online about myself or the company I represent I would try to reach out to the person to try and resolve the issue and get them to write a good review after the issue was resolved but to blatantly ignore someone shows a lot about the CEO and the company he/she represents.

It just shows the difference between a CEO and a Leader!

#amazondrivers #amazon #andyjassy #badcustomerrelations #stafftraining #customerrelations #customerservice #insulttoinjury #emotionaldistress #disrespect #amazonceo #amazonandyjassy

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Business & Life Coaching

What is Business & Life Coaching

Business & Life Coaching is a form of development in which a person who is experienced in the niche they are coaching, called a coach, supports the learner in personal development or client in business to achievie specific goals by providing training and guidance. The learner is sometimes called a coachee.

I specialise in startups and in disability entrepreneurship. I can also advise through my own experiences life coaching and mentoring for any individual or business that needs support in their day to day lives.

I offer a free 15 minute phone call consultation for anyone wishing to discuss anything.

Please contact me using the form below to set up a call back.

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